Terms & Conditions

By making a reservation at The Victoria Mansion, you are booking directly with the hotel. Please carefully review our booking and cancellation policies before confirming your stay.

1. Booking & Check-in

• Guests must provide a valid form of payment and government-issued identification upon check-in.
• The final bill may include additional charges for services or amenities not covered in the initial booking.
• Room rates and availability are subject to change until the reservation is confirmed.

2. Cancellation & Refund Policy

We understand that travel plans may change. Our cancellation policy is as follows:

• 7 or more days before arrival – Full refund of the booking amount.
• Between 5 to 7 days before arrival – 50% of the booking amount will be charged.
• Within 5 days of arrival – The full booking amount will be charged.
• No-show (failure to check in on the scheduled date) – The full booking amount will be charged.

3. Additional Charges

• Any services or amenities not included in the initial booking (e.g., extra meals, room upgrades, special requests) will be charged separately.
• The hotel reserves the right to charge for damages or losses caused during the stay.

4. Policy Updates

The Victoria Mansion may update these Terms & Conditions at any time. Guests are encouraged to review the policies before making a reservation.

5. Contact Us

For any questions or modifications regarding your booking, please reach out to us:

📞 Phone: 8003690040
📩 Email: info@thevictoriamansion.com
🌐 Website: The Victoria Mansion
📌 Contact Us: Click Here
📌 Booking Page: Click Here